Below you will find our General Terms and Conditions. These apply when you use our Website www.absstuurhouden.nl.
The General Terms and Conditions contain important information for you as a customer. Therefore, read this carefully.
Article 1. Definitions
1.1. ABS-Stuurapparaten: located in Heemskerk and registered with the Chamber of Commerce under registration number 85124109
1.2. Website: the ABS-Stuurapparaten website, which can be consulted via www.absstuurhouden.nl and all associated subdomains.
1.3. Customer: the person who, not acting in the exercise of a profession or business, enters into an Agreement with ABS-Stuurapparaten.
1.4. Agreement: any agreement or agreement/offer between ABS-Stuurapparaten and the Customer, of which the General Terms and Conditions form an integral part.
1.5. General Terms and Conditions: these General Terms and Conditions.
Article 2. Applicability of General Terms and Conditions
2.1 The General Terms and Conditions apply to all offers, sales of products, services provided, service and repair work, parts and other materials of ABS control devices.
Any deviations from these general terms and conditions are only valid if they have been explicitly agreed in writing between the parties.
2.2. If the Customer includes provisions or conditions in his order, confirmation or notification of acceptance that deviate from, or do not appear in, the General Terms and Conditions, these are only binding for ABS-Stuurapparaten if and insofar as they are made by ABS-Stuurapparaten have been expressly accepted in writing.
2.3. In the event that specific product or service conditions apply in addition to these General Terms and Conditions, those conditions also apply, but in the event of conflicting conditions, the Customer can always rely on the applicable provision that is most favorable to him.
Article 3. The offer
3.1 All offers from ABS-Stuurapparaten are without obligation. In addition, ABS Control Equipment also reserves the right to change prices, in particular when this is necessary based on (legal) regulations.
3.2 An agreement is only concluded after acceptance of an order by ABS Control Devices. ABS Steering Devices is entitled to refuse orders or to attach certain conditions to the delivery, unless expressly stated otherwise. If an order is not accepted, ABS will inform Control Devices within five (5) working days of receipt of the order.
3.3 Offers and quotations do not automatically apply to repeat orders. Parties must explicitly agree on this.
Article 4. Prices and information
4.1 All prices stated on the Website and in other materials originating from ABS Control Devices include VAT and, unless stated otherwise on the Website, other levies imposed by the government.
4.2 All prices stated on the Website and in other materials originating from ABS Control Devices are exclusive of any shipping costs.
4.3 The shipping costs also include a contribution for shipping, but also serve to prepare your order for shipment and the administrative processing. The contribution never covers the full costs we incur for processing your order.
4.3.1 The shipping costs for sending regular packages within the Netherlands are € 15.00 - € 20.00.
4.3.2 The shipping costs for sending packages to Belgium and Germany are €20.00.
4.3.3 The shipping costs for sending regular packages within Europe are € 20.00 - € 35.00.
4.4 Unless otherwise agreed, payment is made in cash or by bank transfer.
4.5 If payment is made after three (3) reminders by ABS-Stuurmachines, the consumer owes an amount of 3% of the principal amount in administration costs. When ABS-Stuurmachines outsources its claim for collection, the collection costs will also be charged to the consumer.
4.6 If the buyer is in default of any payment, ABS-Stuurmachines is entitled to interrupt or postpone (the execution of) the agreement in question and related agreements, or to dissolve it.
4.7 If payment is not made in cash, payment must in any case be made within 4 days after the invoice date, in a manner to be specified by the contractor in the currency in which the invoice was declared. Objections to the amount of the invoices do not postpone the payment obligation.
Article 5. Delivery
5.1 The buyer is obliged to purchase the goods either when the seller delivers them to him or at the time when these goods are made available to him in accordance with the agreement, unless ABS-Stuurmachines has no reasonable interest in this.
5.2 If goods are delivered, the seller is entitled to charge any delivery costs. This means that all transport costs are for the buyer.
5.3 Delivery times are determined in consultation and approximately by ABS Control Devices. This is never a fatal term. The delivery time starts upon oral and written order confirmation.
5.4 In the event of late delivery/repair, ABS Control Devices is not liable for damage incurred by the buyer due to late delivery, unless the buyer has given ABS Control Devices written notice of default, whereby the buyer must grant ABS Control Devices a period of at least five (5) working days to still meet its obligations.
5.5 In the event of late delivery/repair, no additional costs for replacement transport will be reimbursed by ABS Control Units.
5.6 24-hour delivery/repair is only possible if the product is in stock and when it is ordered before a specific time.
Article 6. Exchange parts
6.1 To expedite the execution of the order, some products are supplied by ABS Control Units on an exchange basis, by agreement and acceptance of the parties.
6.2 In the case of exchange products, an amount will be charged on the invoice per product sold as a deposit for the product to be replaced. This deposit will only be refunded to the customer's account if the exchange product is received complete, without major damage due to, for example, grinding, drilling, sawing or other major impacts, together with the original invoice, within one (1) month.
6.3 If the returned product has not been received by ABS-Stuurbedrijven after 1 month in accordance with the requirements stated in article 6.2, ABS-Stuurartikelen is no longer obliged to refund the deposit to the customer.
Article 7. Warranty
7.1 ABS Control Devices applies a period of 2 or 5 years as a warranty on the repair unless otherwise agreed before sale, and a variable warranty on used parts, always stated on the invoice. The original purchase invoice serves as proof of warranty. This warranty is not transferable, so the warranty is for only the person or company stated on the invoice (warranty certificate). In all cases the invoice must be submitted to ABS Control Units.
7.2 The buyer is obliged to investigate upon delivery whether the products comply with the agreement. If this is not the case, the buyer must inform ABS Control Equipment as soon as possible and in any case within three (3) working days after delivery, in writing and stating reasons.
7.3 Provided it is demonstrated that the products do not comply with the agreement, ABS-Stuurartikelen has the choice to replace the products in question, provided they are returned, with other products or to compensate the invoice value thereof.
7.4 The buyer has the right to return the product to ABS Control Devices within 3 working days after delivery without giving reasons, with the shipping costs being borne by the customer. Only undamaged products are accepted.
Article 8. Use of the product
8.1 The delivered products must be used by the buyer in accordance with their nature and purpose and with due observance of all legal instructions for use and instructions for use and installation instructions prescribed by ABS Control Devices. Disassembly and assembly of the product may only be carried out by professional, qualified persons.
8.2 If the customer does not use the delivered product in accordance with the provisions of paragraph 1 of this article and the customer holds ABS Control Devices liable for damage suffered in connection with the use of the delivered product and not from use other than in accordance with paragraph 1 of this article, no warranty conditions are observed and ABS Control Equipment is not liable.
8.3 Except for the provisions of Article 8 and paragraph 2 of this article, ABS-Stuurmachines is never liable for personal injury if the buyer has acted contrary to the provisions of paragraph 1 of this article. The customer must, to the extent permitted by law, protect ABS control devices against claims from employees or other third parties, in particular customers, if they have not taken note of the operating instructions arising from paragraph 1 of this article.
Article 9. Liability
9.1 ABS Control Devices is only liable for damage suffered by the customer if and insofar as that damage is the direct result of intent or deliberate recklessness on the part of ABS Control Devices.
9.2 The total liability of ABS Control Devices will in all cases be limited to compensation for direct damage, whereby the total amount to be paid by ABS Control Devices to the customer on account of any cancellation obligations and compensation for damage will never exceed a maximum of the invoice amount. .
9.3 ABS Control Equipment is not liable for damage if and insofar as the customer has insured himself against the relevant damage or could reasonably have insured himself.
Article 10. Force majeure
10.1 If ABS Control Devices fails in whole or in part to fulfill its obligations to the customer, this failure cannot be attributed to ABS Control Devices if ABS Control Devices makes the execution of the agreement more difficult or difficult. is made impossible by a circumstance - whether foreseeable or not - that is beyond its control, such as, but not limited to:
– shortcomings/delays by suppliers/transporters;
– war, riots, etc.;
– strike or occupation;
– equipment damage;
– theft from the warehouses;
– business disturbances;
– government measures;
– weather, including: flood, thunderstorm, tornado;
- lightning strike;
– fire.
10.2 ABS Control Devices cannot be held liable for any damage to the customer resulting from the situation referred to in paragraph 1 of this article, to the extent permitted by law. In addition, ABS Control Equipment is entitled to interrupt or terminate the fulfillment of its obligations at its own discretion. to dissolve the agreement in whole or in part without legal intervention and without being liable for any compensation.
Article 11. Miscellaneous
11.1 ABS Control Devices can never guarantee a 100% correct diagnosis of the problem when repairing a product. Not all conditions can be simulated, which means that not all external influences can be investigated. During the time that ABS Control Units were looking for problems, it was noted that not all problems repeat themselves.
11.2 Testing and administration costs of €30 will be charged if, after an extensive diagnosis, no error or defect is found in the product submitted for repair. Here too, complete motivation is impossible. (see 11.1)
11.3 ABS Control Equipment handles personal and company data with care. ABS Steering Devices does not provide data to third parties without lawful reasons and does not use the data outside the purpose of its processing (see privacy statement).
11.4 Cancellation by the customer is only possible if ABS Control Equipment approves this. If the customer wishes to return an unused part, this is only possible within 7 days of receipt of the product. The part must be in its original condition and only 75% of the purchase price will be compensated. The costs charged to the customer are intended to retest the goods so that ABS Control Devices can guarantee the quality of its parts. In addition, administration costs are included.
Article 12. Complaints
12.1 In the event of a dispute, Dutch law applies.
If the buyer has a complaint, it can be submitted in writing to the address below:
ABS control units
Vechtstraat 27
1946 BB Beverwijk
Submitting a complaint does not release the buyer from his payment obligation under any circumstances.
